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Mei Li

Mei Li, Ph.D.

Department of Management: Assistant Professor

  • Foreign Affairs College, Beijing, China, B.A.
  • Arizona State University, M.S.
  • Arizona State University, Ph.D.

Mei Li joined the Department of Management at Lehigh University in 2011. Her teaching and research interests include service outsourcing, self-service technology, buyer-supplier relationships in service operations, social network theory, and sustainability. She has had her articles published in the Journal of Operations Management, Production and Operations Management and the Journal of Supply Chain Management. She has a book chapter published in Western Research in the Humanities and Social Sciences.

In 2010, Professor Li was the winner of the Doctoral Grant by the Institute of Supply Management. Her dissertation work was also featured in the 2011 commencement video at the Arizona State University graduation ceremony. Her work experience includes 6 years as a global program manager in Supply Chain IT organization of the Hewlett-Packard Company.

Research Interests
  • Service Operations
  • Service Outsourcing
  • Self-service Technology
  • Social Network Theory
  • Buyer-Supplier Relationships
  • Behavioral Side of Supply Chain Management
Selected Publications and Working Papers
Selected Publications
  • Li, M., Choi, T.Y., Rabinovich, E., and Crawford, A. Inter-customer interactions in self-service setting: Implications for perceived service quality and repeat purchasing intentions. (Forthcoming) Production and Operations Management Journal.
  • Barratt, M., Choi, T.Y., and Li, M., (2011). Qualitative case studies in operations management: Trends and future research implications (1992-2007). Journal of Operations Management 29(4): 329-342.
  • Li, M., (2010). Inventory: A Double Edged Sword in Supply Chain Management. In S. Lu (Series Ed.), Western Research in the Humanities and Social Sciences. Beijing, China: Renmin University Press.
  • Li, M. and Choi, T.Y., (2009). Triads in services outsourcing: Bridge, bridge decay and bridge transfer. Journal of Supply Chain Management 45(3): 27-39.
  • Li, M. (2011). Benchmarking Report: Services Outsourcing and Bridge Transfer: A Social Network Perspective. CAPS Research.
Office Information
Office: 422 RBC
Phone: 610-758-2730
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